Privacy Policy
1. Overview
The Ethiopian Migrant Health Initiative (EMHI) provides a platform that connects users with support through external communication services.
The system is designed to minimize data collection and reduce barriers to access.
2. Information We Collect
- Type of support requested
- Basic system data (e.g. request ID, timestamps)
- Messages voluntarily shared by users
- No account creation
- No identity verification
- No payment information
3. Use of Third-Party Platforms
Users are routed to Telegram, WhatsApp, and IMO.
All communication takes place on these platforms. EMHI does not control their data handling.
4. How Information Is Used
We do not use data for advertising or commercial resale.
- connect users with available professionals
- prioritize urgent requests
- manage system operation
5. Confidentiality
Support interactions are treated as confidential.
Confidentiality cannot be fully guaranteed because third-party platforms are used.
6. Data Handling
We do not maintain long-term user profiles or medical records.
- Data collection is minimized
- Basic operational data may be stored temporarily
- Message content may be reviewed in a limited way for oversight and response quality
7. Data Sharing
We do not sell user data.
- to provide support (e.g. assigning a professional)
- in cases of serious and immediate risk of harm, at EMHI discretion
8. Limitations
This platform operates across different systems and jurisdictions.
Full control over data security and privacy cannot be guaranteed.
9. Important Notice
This platform does not provide emergency or clinical medical services.
In urgent or life-threatening situations, contact local emergency services where available.
10. Updates
This policy may be updated as the system evolves.